Terms of Service
Version 2026-07-19.2 · Effective July 19, 2026
Commercial launch blocker: Operator identity, address and legal contact are not configured. Checkout remains unavailable until these required details are supplied.
1. The service
AsgineAI provides AI-assisted chat, persona, character, story and world tools. AI output is probabilistic: it may be inaccurate, inconsistent or unsuitable, and you remain responsible for reviewing output before relying on or publishing it.
2. Account eligibility and security
You must be at least 16 years old to create a general AsgineAI account and legally able to accept these Terms. AsgineAI as a whole is not an 18+ service. Content expressly marked 18+ is restricted to adults and requires a separate truthful age confirmation; until then, the Free Safety Rule applies even to a paid account. Keep your credentials private, provide accurate information and notify support if you believe your account has been compromised. Signed-in sessions are bound to the network address used for that session; a changed address ends the session and requires a new sign-in.
3. Your content and permissions
You retain your rights in content you submit, subject to any third-party rights contained in it. You grant the service the limited permission needed to store, process, generate, display and transmit that content to operate features you request. Public or unlisted publishing makes selected content available to others. Enabling duplication expressly allows other users to copy the complete item described by the warning shown in the creator.
4. Acceptable use and content boundaries
Do not use AsgineAI to violate law, infringe rights, exploit minors, distribute malware, evade security or billing controls, impersonate others deceptively, harass people, or interfere with the service. AI content boundaries for an eligible account are governed by its displayed Safety Rule; the service does not silently substitute a different creative-content policy. Universal legal, minor-safety, platform-security and third-party-provider restrictions still apply. Subject to applicable law, AsgineAI may restrict, suspend or permanently ban an account at its discretion, with or without a stated reason and with or without advance notice.
5. Tokens, prices and memberships
Tokens are service credits, not money, crypto-assets or transferable property. Their types, spending order, eligible untouched-top-up exchanges, current action costs, purchases and reversals are described in the Billing & Token Policy. AsgineAI may change Chat, Creation or General Token package prices, token amounts, interaction costs and plan limits prospectively at any time and without stating a reason. The values shown in final checkout and saved into the order remain authoritative for that completed purchase. Memberships renew through the configured payment provider until cancelled unless checkout identifies a non-renewing grant.
6. Gifts and discount codes
You may purchase eligible token packages or memberships for a specific verified AsgineAI username. The purchaser is responsible for entering the correct recipient; delivery occurs only after confirmed payment. Gifts are final and AsgineAI offers no voluntary refund for them, including while gifted tokens remain unused. A recipient cannot cash out, redirect or exchange a delivered gift. A provider-enforced refund, chargeback or fraud reversal first removes still-available gifted value from the recipient without making that recipient’s token balance negative; any unrecovered amount is recovered from the purchaser and can create a purchaser token adjustment. Mandatory statutory rights remain unaffected. Discount codes have no cash value and may be limited or disabled.
7. Consumer rights
Mandatory rights under applicable consumer law are not limited by these terms. Depending on your location and the type of digital service or credit purchased, withdrawal and conformity rights may apply. Contact the Support Center, choose Billing & tokens and include the related order so the request has a traceable timestamp. The European Commission explains the general EU framework for distance purchases and withdrawal.
8. Availability and changes
Features may change as the product develops. We may temporarily limit service for security, maintenance, provider outages or capacity. Material terms or privacy changes use a new version and can require renewed acceptance before a future purchase. Prospective price and cost changes never rewrite an already-created order snapshot.
9. Ending use and bans
You can export data and delete your account from Account Center, subject to active-membership safeguards and retention of records required for financial, fraud-prevention or legal obligations. If an account is banned, all sessions end and every active membership bought by or delivered to that account is cancelled immediately, including during a paid period; unbanning does not restore the cancelled subscription. AsgineAI does not offer a voluntary refund solely because access was ended or an account was banned. Any remedy that applicable law makes mandatory remains available.
10. Liability and governing details
Nothing excludes liability or remedies that cannot legally be excluded. Any optional limitations, governing-law clause or dispute forum must be completed and reviewed for the operator’s jurisdiction before commercial launch; this product build does not invent those operator-specific terms.