Terms of Service
Version 2026-09-01.1 · Effective September 1, 2026
Service operator: Jason Mirsch · c/o Block Services, Stuttgarter Str. 106, 70736 Fellbach, Germany · contact@asgine.de
Plain-language summary
AsgineAI is an AI-assisted roleplay and creation service. You keep your rights in what you submit; we receive only the permissions needed to run your chosen features. AI output can be wrong or inconsistent. Tokens are service credits, not money. Public content must be lawful and may be moderated. Paid digital products remain covered by mandatory consumer rights.
1. Scope and contract
These Terms apply to AsgineAI accounts, creator tools, chats, public content, tokens and memberships. A user contract begins when registration is accepted. A purchase contract begins when checkout is confirmed by the payment provider and AsgineAI records the confirmed order. The checkout summary and Billing & Token Policy form part of that purchase.
2. Eligibility and account security
You must be at least 16 and legally able to enter this agreement. AsgineAI is not generally an adult service. Content marked 18+ requires separate truthful adult confirmation; paid access alone does not enable it. Keep credentials secure, provide accurate account information and report suspected compromise. Security controls may terminate a session when its network fingerprint changes.
3. AI service and user responsibility
AI output is probabilistic and may be inaccurate, repetitive, incomplete, offensive or inconsistent. Availability and a particular outcome are not guaranteed. Review output before publishing or relying on it. AsgineAI is an entertainment and creative tool, not professional medical, legal, financial or emergency advice. Provider safety and technical limits can prevent a generation; failed generations are handled under the displayed token policy.
4. Your content and licence
You retain rights you hold in prompts, uploads and creations. You grant AsgineAI a non-exclusive, worldwide licence to host, reproduce, transform, transmit and display that content solely to provide, secure and improve the requested service. It ends when content is deleted except for lawful retention, backups, dispute evidence and independent copies made while publication or duplication was enabled. You must hold the necessary rights. No exclusive ownership in AI output is promised where law or third-party model terms do not provide it.
5. Public content and moderation
Do not submit or publish illegal content, sexual content involving minors, non-consensual intimate material, credible threats, targeted harassment, deceptive impersonation, malware, rights-infringing material or attempts to bypass security or billing. Public content may be reviewed through automated signals and human review. We may proportionately remove or limit content, visibility or features where reasonably necessary for law, safety, provider rules or these Terms. Where required, affected users receive the principal reason and can challenge the decision through Support Center. Urgent safety or legal cases may require action without advance notice.
6. Tokens, prices and memberships
Tokens are limited, non-transferable service credits with no cash or crypto value. Types, spending order, technical reversals and eligible untouched top-up exchanges are explained in the Billing & Token Policy. Prices, future package contents, action costs and plan limits may change prospectively for objective commercial, technical or provider-cost reasons. Confirmed order snapshots are not rewritten. Recurring memberships renew at the disclosed interval until cancelled; cancellation stops future renewal and normally leaves paid access through the current period.
7. Gifts, discounts and reversals
Gift purchasers must identify the intended verified username. Delivered gifts cannot be cashed out or redirected. Discount codes have no cash value and may have product, time, account or quantity limits. Fraud, chargebacks and provider reversals may reverse corresponding grants and adjust the purchaser account. This does not remove mandatory withdrawal, conformity, refund or payment-dispute rights.
8. Withdrawal and digital-product rights
Consumers may have a statutory 14-day withdrawal right for distance contracts. It only expires early where the legal requirements for immediate performance of digital content or services are met, including required express consent, acknowledgement and contract confirmation. Independently, statutory rights for digital products apply, including provision, conformity, updates and remedies for defects. Submit a clear notice through Support or the legal email with the order reference. Nothing here limits mandatory rights.
9. Availability and changes
We aim for reliability but do not promise uninterrupted availability. Maintenance, security events, upstream AI or payment outages and force majeure can limit features. We may evolve or discontinue features while respecting paid periods and mandatory rights. Material Terms changes are communicated in advance where required; urgent legal or security changes may take effect sooner. A new version can require acceptance before a later purchase.
10. Suspension and termination
You may delete your account through Account Center, subject to lawful retention and active-payment safeguards. We may restrict or terminate accounts for material or repeated breaches, fraud, security threats, legal obligations or serious provider-policy conflicts. Except in urgent cases, we consider severity, history and remediation and provide a reason and complaint route where required. Termination does not erase statutory claims.
11. Liability
We are liable without limitation for intent and gross negligence, injury to life, body or health, fraudulently concealed defects, guarantees and liability that cannot legally be limited. For slight negligence involving an essential contractual duty, liability is limited to damage typical and foreseeable when the contract was made. Otherwise, liability for slight negligence is excluded where permitted. Mandatory consumer remedies remain unaffected.
12. Governing law and final provisions
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this does not remove mandatory protections of their habitual residence. Courts have jurisdiction under mandatory law; no exclusive consumer venue is imposed. The operator does not commit to consumer arbitration unless separately stated. If a provision is invalid, statutory law replaces it and the remaining provisions continue.